Cancellation Policy

Oncohiv is an affordable online drug store whose main goal is to give 100% fulfillment to their regarded clients. They put their best exertion to satisfy every one of the orders that the client placed and maintain the delivery schedule strictly. At the point when a client gives the order for a particular product then they give the particular material the client demand and use client data to convey the items. There can always be a reason why a customer or the dealer might have to cancel their order. They keep their cancellation policy adaptable for their clients. The cancellation policy will be applicable to the following situation:

  • Limitation of quantity available for purchase: If the quantity of the medication that a customer is ordered is less or the stock of that specific product is unavailable then the cancellation policy will be applicable.
  • Disputes and complaints: If a customer finds any dispute in the product then they should get in touch with their customer care team immediately so that they can provide assistance to find an amicable solution.
  • Unavailable of stock: When a product that a customer wants is found unavailable then the order cancellation policy will be applicable.
  • Unpaid order: They do not promote any unpaid orders.
  • Cancellation by a customer: A customer can cancel an order whenever he/she wants but there must be a good reason to do it.
  • Non-Receipt of Payment: Non-receipt payment is considered a cancellation of the order.
  • Refund: If any customer paid by a credit card or check/money order then they send back if the available amount has not been deposited.
  • Complete satisfaction: In case, if customers are dissatisfied with any of their products, they can report to the customer care team. In case, they are unable to solve customer issues then they provide a complete replacement or return the money.